Frequently asked questions

Is there a minimum amount for order?
No, but for order to €9.99 incl. VAT we will add charge for delivery €3.36 incl. VAT.
For orders over €9.99 incl. VAT we will not add any shipping charge.
Products can be downloaded and purchased directly from the warehouse. When order is up to € 9.99 incl. VAT you pay a handling fee of € 1 incl. VAT. For order over € 9.99 incl. VAT picking up is a free.

How long does it deliver the goods?
The goods will be delivered by courier cash on delivery within 24 hours from dispatch of your order.

Can I purchase products directly from you in the warehouse?
Of course, your goods can be picked up at our warehouse.
For order to €9.99 incl. VAT we will add service charge €1 incl. VAT.
For orders over €9.99 incl. VAT we will not add any service charge.

Where can I buy your products?
Our products can be purchased in almost every town. We supply all  good retail establishments (such as: TETA drugstore, TEVOS drugstore, BEAUTY SERVICE drugstore ...), beauty salon shops and of course through your order in our eshop http://divinecosmetics.eu/en/.

How are marked your products?
All our products are listed on the market under the brand DIVINE cosmetics.
It's a full range of nail products, nail tools and makeup accesories which is packaged in a bags with registered trademark DIVINE cosmetics.

Are your products with good quality?
Our company is on the market for 14 years. In 2002 we started using a registered trade mark DIVINE cosmetics just because our products meet the quality and conditions for professionals working in the field of cosmetics. The long tradition of quality gives you confidence.

How much cost shipping charge to Austria, Hungary and Czech Republic?
Our products we send by courier IN TIME s.r.o. after receiving the payment.
Consignment delivery price is €3.60 with VAT for orders up to €19.99 including VAT.
For orders above €19.99 inc delivery is free!
We send orders on working days within 24 hours after receiving the payment. Orders are delivered by courier IN TIME s.r.o. with delivery to 3 days. Fee for delivery (for orders up to €19.99 VAT)
€3.60 incl. VAT is including of charges for handling and packing.

How much cost shipping charge to other EU countries?
Our products we send on working days within 24 hours by Slovak post, a.s. after receiving the payment with delivery to 7-10 days.
Consignment delivery price is €11.40 incl. VAT including of charges for handling and packing.

How much cost shipping charge to other countries?
For information about the fee for delivery of goods to other countries, please contact us info@dinoslovakia.sk